Questions about your subscription?

Open the cancellation page, enter the email address you used at checkout and the last 4 digits of the card you paid with. If they match, every active subscription on that email is cancelled immediately and no further payments are taken. You do not need to sign in.

No. Cancelling is done entirely on the public cancellation page. Your account on this website exists only so you can run and re-open your lookups — it does not manage billing.

The email with your login address and password is sent the moment the payment goes through. Check your spam folder first, then write to us below with the email address you paid with and the last 4 digits of your card, and we will resend it.

The trial price, the trial length, the renewal amount and how often it renews are all shown on the payment screen before you pay. When the trial ends the subscription renews automatically at that price until you cancel it.

Each phone lookup costs credits from your balance. Starting a subscription gives you a starting balance, every renewal tops it up, and you can buy an extra pack at any time from inside your account.

Refunds are handled under our Cancellation & Money-Back Policy. Cancelling stops future payments; it does not automatically refund a payment already taken. Write to us below and we will look at your case.

Results are assembled from publicly available and commercially available sources. Coverage differs between countries and carriers, so some numbers return little or nothing.